To improve services, the VDX document delivery software is being upgraded so will be unavailable from Tuesday 9th February 5 p.m. until Tuesday 16 February 9 a.m. We would recommend that you either send your requests prior to Tuesday 9th February 5 p.m. using VDX, or wait until the system is upgraded after Tuesday 16 February 9 a.m.
If you have urgent requests during the upgrade period, please email them to firstname.lastname@example.org. Please include full citation details (full title, no abbreviations) including ISBN/ISSN if known. Please also include any other information which may help us locate the item.
Alerts will not be sent out from VDX during the outage period. If you have requested an item on loan using document delivery, and you are expecting it to arrive before Tuesday 16 February, feel free to email email@example.com to check.
We apologise for any inconvenience however this upgrade will provide a much improved document delivery service.