Monday, 26 October 2009

VDX (document delivery) system planned outage

The VDX system will be unavailable on Monday 26th October from 22.00 to 24.00 (midnight) due to planned data transfer.

We apologise for any inconvenience this may cause.

Wednesday, 21 October 2009

Exam papers for Semester 1, 2009

Exam papers released by lecturers are now available via the Catalogue.

Tuesday, 20 October 2009

Take Photos and Win Reminder



Two days to win an iPod Touch or itunes vouchers
All currently enrolled ECU students are invited to take photos of the best and worst learning spaces at ECU, ID the location, write a short comment on why it is best or worst and submit the document to competition@ecu.edu.au .
Competition closes 12 noon Friday 23rd October 2009 and winners will be notified on 30th October 2009.
Your agreement to use this information in the ALTC Retrofitting project is implicit on submission of your entry.

Longer opening hours for study and exam weeks

To help students better study for their exams the libraries at Joondalup and Mt. Lawley will be staying open later during the week.

Starting on Monday 26th October they will be open until 10pm Monday to Thursday. These hours will continue until Thursday 19th November.

Friday, 16 October 2009

EndNote vX3 is expected in the New Year

Just to advise that EndNote v X3 is expected to be released for ECU early in 2010. The new version will be available for download from the website and CD ROMs from your campus library loans area. Please watch this space for updates...

All library electronic services now working as normal.

All access via the library catalogue and access to databases is now restored to normal.

Thursday, 15 October 2009

Access to databases and library catalogue authentication is now restored

We are pleased to announce that the recent system problems are now resolved.

The journal databases are now working again.

If you are authenticating to e.g. view your patron record or place a request, you need to temporarily use your name and student / staff number on the right hand side of the screen as indicated on the relevant webpages within the catalogue.

Wednesday, 14 October 2009

Upgrade to library catalogue services 14/10/09

There will be an upgrade to the library server overnight Wednesday / Thursday 14 - 15 October 2009. This means that all library catalogue services and databases will be unavailable from 10pm Wednesday until 8am Thursday. This also includes on-campus access.

We apologise for any inconvenience caused.

Access to databases and library catalogue authentication is now restored


The issues with access to several electronic library services is now resolved.

Services restored are:-
(1) Normal access to journal article databases on-campus and off-campus.
(2) E-reserve articles are now available on-campus and off-campus.
(3) 'My Library Record' within the catalogue is available again on-campus and off-campus
(4) Requesting of items within the catalogue is available on-campus and off-campus
(5) All other functions within the catalogue are working as normal.

We thank you for your patience, and apologise for any inconvenience caused during the outage.

Tuesday, 13 October 2009

Access to databases and library catalogue authentication is still unavailable

We are still having issues with access to several electronic library services, and apologise for the inconvenience caused.

Services affected are:-
(1) Normal access to journal article databases is unavailable off-campus, but is available on-campus.
(2) E-reserve articles are unavailable on-campus and off-campus.
(3) 'My Library Record' within the catalogue is unavailable on-campus and off-campus
(4) Requesting of items within the catalogue is unavailable on-campus and off-campus
(5) All other functions within the catalogue are working as normal.

We are working with the vendor to correct this problem. To assist staff and students to access resources we are offering the following solutions:

For loans, or anything else relating to your library record, or print reserve items from the library collection, please contact Library staff.

Journal articles databases
(1) Come to a campus if possible, as journal article database access is available there.
(2) If this is not possible, off-campus users should download and install the VPN software from http://it.ecu.edu.au/VPN.asp. It is important that you choose the correct link for your operating system, e.g. XP, Vista, etc. This software allows you to search journal databases and download articles as normal as it makes it appear that you are on campus.
(3) If for any reason this does not work, you should still be able to search databases via MetaQuest, from the library homepage. You can then contact the library staff to obtain the articles you need from your database search.

eReserve
We are happy to provide you with copies of eReserve items you require. Please email library staff for this service.Please contact us if you have any other queries, and we will try to help.

Further notifications will be posted on the blog when we have new information.

Thursday, 8 October 2009

Library staff member writes our podcast music

Finding just the right music for our ECU library podcasts and vodcasts was a difficult task, until we realised we had a talented musician here among our library staff. So ECU library “commissioned” library staff member Carmelo Sollazzo, to write some music for us which could be placed as the lead in and lead out on the audio track.

Carmelo has given us two of his own compositions: In the mood and Just the way and we will use both. We did this Project Music vodcast which has Just the way at the beginning and end of the video.

Have a listen, we think it's great, and many thanks Carmelo.

Academic staff - renew Reserve items for 2010

Do you have Unit Reserve Readings posted on the Library website for 2009?

Do you want these unit items renewed for next year 2010?

YES?

Then email a list of your unit codes NOW to E.Reserve@ecu.edu.au and your reserve readings will carry through to the end of next year.

We will be removing any Unit Reserve Readings which have not been renewed after Summer School 2010 (approximately at end of January 2010)

Access to databases and library catalogue authentication temporarily unavailable

We are still having issues with access to several electronic library services, and apologise for the inconvenience caused.

Services affected are:-

(1) Normal access to journal article databases is unavailable off-campus, but is available on-campus.
(2) E-reserve articles are unavailable on-campus and off-campus.
(3) 'My Library Record' within the catalogue is unavailable on-campus and off-campus
(4) Requesting of items within the catalogue is unavailable on-campus and off-campus
(5) All other functions within the catalogue are working as normal.

We have spoken to the supplier this morning, and a Senior Technical Developer is looking at the problem. We will post further information when available.

For loans, or anything else relating to your library record, or print reserve items from the library collection
Please contact Library staff.

Journal articles databases
(1) Come to a campus if possible, as jounral article database access is available there.
(2) If this is not possible, off-campus users should download and install the VPN software from http://it.ecu.edu.au/VPN.asp. It is important that you choose the correct link for your operating system, e.g. XP, Vista, etc. This software allows you to search journal databases and download articles as normal as it makes it appear that you are on campus.
(3) If for any reason this does not work, you should still be able to search databases via MetaQuest, from the library homepage. You can then contact the library staff to obtain the articles you need from your database search.

eReserve
We are happy to provide you with copies of eReserve items you require. Please email library staff for this service.

Please contact us if you have any other queries, and we will try to help.